Profile Picture Josh Wolff

created Sep 13 2017

updated Jul 18 2019

Description

Non-emergency service requests submitted through Cambridge's Commonwealth Connect application powered by SeeClickFix Open311.
Please note that the City of Cambridge uses Commonwealth Connect to track both public and internal work orders. Occasionally, a ticket will change from internal to public, or vice-versa. All tickets that originated as public requests are included in this dataset. However, technical constraints prevent us from displaying information for tickets that originated as internal work orders.
Prior to using Commonwealth Connect, the City utilized iReport. Three open datasets derive from historical iReport data:
-Pothole Repair Requests (https://data.cambridgema.gov/Public-Works/Pothole-Repair-Requests/h2y4-rf5c)
-Graffiti Cleanup Requests (https://data.cambridgema.gov/Public-Works/Graffiti-Clean-Up-Requests/hk2d-8z9b)
-Unshoveled/Icy Sidewalk Complaints (https://data.cambridgema.gov/Public-Works/Unshoveled-Icy-Sidewalk-Complaints/72bt-ct3c)
-Snow/Ice Sidewalk Ordinance Violations (https://data.cambridgema.gov/Public-Works/Snow-Ice-Sidewalk-Ordinance-Violations/q8b2-58ab)

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Category
Public Works
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Public
Tags
311, public works, seeclickfix, pothole, snow, streets, vision zero
SODA2 Only
Yes
Licensing and Attribution
Data Provided By
SeeClickFix
Source Link
http://en.seeclickfix.com/cambridge
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Row Identifier
ticket_id
Maintenance Plan
Estimated Update Frequency
Daily
Civic Innovation
Problem Statements Related to this Data
How are requests distributed across the city? How can resources be optimally deployed?
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